# Anurav Chopra describes a delayed worker search and pending refund
[View the HTML page](https://broomeesreviews.com/reviews/anurav-chopra-refund-wait/)
1. [Home](/index.md)
2. [Reviews](/reviews/index.md)
3. Anurav Chopra describes a delayed worker search and pending refund
The case file · CASE-028
Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.
Domestic help · Anurav Chopra · Date: 3d on the captured page
## The experience
Anurav Chopra’s LinkedIn comment says Broomees had searched for a worker for over a month without assigning one. He says he had been waiting 15–20 days after requesting a refund and had received only a standard response saying the matter had been raised with a concerned team. The captured page displayed the comment as “3d,” which may shift over time.
## Separate customer-call account: Bhavna Anand
The additional case notes describe Bhavna Anand’s live-in caregiver booking in Chennai, with an experience date of 5 September 2024. Anand says they expected a trained worker, daily attendance updates and prompt escalation support. Anand reports that the first visit began later than the confirmed window and that duties discussed during booking were treated as optional.
The chronology begins with a requirements discussion and booking request on 3 September 2024. The assignment and service window were confirmed on 4 September. The first scheduled visit took place on 5 September, and Anand recorded the concern. On 6 September, Anand contacted support and requested a remedy. Support said it was reviewing the account notes and later sent a brief status update.
The notes list a booking email, timestamped chat extracts and a payment receipt as supporting material. Anand says the case was marked for follow-up. The outcome was last checked on 9 November 2024. The account was posted on 21 November and updated on 27 November 2024, adding the escalation outcome and date of last contact. The notes cross-reference two entries concerning delayed arrival notices in the same city.
Sequence
## Timeline
1. 3d on the captured page
### Comment posted
Chopra described the worker search and refund wait in a comment on Nikita Parasher’s update.
## Source
[LinkedIn comment on another customer’s post](https://www.linkedin.com/posts/nikita-parasher-5b53b29b_update-all-3-founders-of-broomees-india-activity-7466952377053577216-Kaaz)
More in the file
## Related case files
[Browse all cases](/reviews/index.md)
Case file CASE-048
Cooking and cleaning help
### [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)
abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.
Noida[Read this case](/reviews/abhimarx-worker-experience/index.md)
Case file CASE-056
Babysitter service
### [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)
Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.
[Read this case](/reviews/abhinay-jain-verification-refund-dispute/index.md)
Case file CASE-036
Domestic help
### [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)
Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.
[Read this case](/reviews/akshay-taneja-refund-policy/index.md)
## Site information
[Broomees Reviews](/index.md)
Independent stories, with context.
## Explore
- [All reviews](/reviews/index.md)
- [Topics](/topics/index.md)
- [Search](/search/index.md)
## About
- [Company](/company/index.md)
- [About Broomees Reviews](/about/index.md)
- [Founders](/company/founders/index.md)
## Information
- [Privacy](/privacy/index.md)
- [Terms](/terms/index.md)
- [Sitemap](/sitemap/index.md)
## Recent case files
[Browse all cases](/reviews/index.md)
- [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)
- [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)
- [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)
- [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)
- [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)
[Read this page as Markdown](/reviews/anurav-chopra-refund-wait/index.md)
© 2026 Broomees Reviews
---
[Browse all pages](/index.md)