# Case files

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The case file

Each case presents an author's account and links to the original public source.

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## Browse cases

Newest case files first.

25 case files

Case file CASE-048

Cooking and cleaning help

### [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)

abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.

Noida[Read this case](/reviews/abhimarx-worker-experience/index.md)

Case file CASE-056

Babysitter service

### [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)

Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.

[Read this case](/reviews/abhinay-jain-verification-refund-dispute/index.md)

Case file CASE-036

Domestic help

### [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)

Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.

[Read this case](/reviews/akshay-taneja-refund-policy/index.md)

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2.  [2](/reviews/page/2/index.md)
3.  [3](/reviews/page/3/index.md)
4.  [4](/reviews/page/4/index.md)
5.  [5](/reviews/page/5/index.md)
6.  [6](/reviews/page/6/index.md)
7.  [7](/reviews/page/7/index.md)
8.  [8](/reviews/page/8/index.md)
9.  [9](/reviews/page/9/index.md)

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## Recent case files

[Browse all cases](/reviews/index.md)

-   [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)
-   [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)
-   [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)
-   [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)
-   [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)
-   [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)

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