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## Search results

25 cases found

Case file CASE-048

Cooking and cleaning help

### [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)

abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.

Noida[Read this case](/reviews/abhimarx-worker-experience/index.md)

Case file CASE-056

Babysitter service

### [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)

Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.

[Read this case](/reviews/abhinay-jain-verification-refund-dispute/index.md)

Case file CASE-036

Domestic help

### [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)

Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.

[Read this case](/reviews/akshay-taneja-refund-policy/index.md)

Case file CASE-028

Domestic help

### [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)

Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.

[Read this case](/reviews/anurav-chopra-refund-wait/index.md)

Case file CASE-016

Domestic help

### [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)

In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.

[Read this case](/reviews/billing-clarity/index.md)

Case file CASE-063

Domestic help

### [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)

Chirag says assigned workers lacked the skills expected and repeated requests after moving within Pune did not result in a new placement.

Pune[Read this case](/reviews/chirag-worker-skills-relocation/index.md)

Case file CASE-045

House help

### [ContractWest3565 describes a worker leaving after one day](/reviews/contractwest3565-short-placement/index.md)

ContractWest3565 says a house-help worker left the day after placement, describes food-preparation and relationship-manager concerns, and says no service followed.

[Read this case](/reviews/contractwest3565-short-placement/index.md)

Case file CASE-005

Maid service

### [Rahul Barve recounts advance payment and a delayed maid service](/reviews/cooking-schedule/index.md)

In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.

[Read this case](/reviews/cooking-schedule/index.md)

Case file CASE-021

Domestic help

### [Pratikshya Pattnaik recounts a caller's worker identity claim](/reviews/follow-up-note/index.md)

In a complaint-site listing, Pattnaik says she was told a worker was named Pooja, then received a call from someone claiming that name.

[Read this case](/reviews/follow-up-note/index.md)

Case file CASE-025

Nanny service

### [Gaurav Ranjan describes nanny profiles and unanswered refund requests](/reviews/gaurav-ranjan-nanny-refund/index.md)

Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.

[Read this case](/reviews/gaurav-ranjan-nanny-refund/index.md)

Case file CASE-049

Cook and utensil-cleaning service

### [Geetika Veerwani describes seven workers and a refund dispute](/reviews/geetika-veerwani-worker-changes/index.md)

Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.

[Read this case](/reviews/geetika-veerwani-worker-changes/index.md)

Case file CASE-053

All-rounder service

### [Himani Gupta describes unanswered support after an all-rounder subscription](/reviews/himani-gupta-all-rounder-support/index.md)

Gupta says she paid about ₹14,000 for an all-rounder service and could not reach customer care or her relationship manager.

[Read this case](/reviews/himani-gupta-all-rounder-support/index.md)

Case file CASE-023

Domestic help

### [Indra Micheal describes skills, hygiene and service concerns](/reviews/indra-micheal-service-concerns/index.md)

Micheal says they paid ₹16,000 for a six-month plan and had not received proper service after two months, despite raising concerns with a relationship manager.

[Read this case](/reviews/indra-micheal-service-concerns/index.md)

Case file CASE-064

Domestic help

### [jyotis21 describes short placements and a salary-linked replacement dispute](/reviews/jyotis21-annual-plan-replacement/index.md)

jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.

[Read this case](/reviews/jyotis21-annual-plan-replacement/index.md)

Case file CASE-022

Cook subscription

### [Khushbu Dixit describes a cook subscription with a city restriction](/reviews/khushbu-dixit-city-restriction/index.md)

Dixit says they were told the cook subscription could be used for six months but was not told it was restricted to one city.

[Read this case](/reviews/khushbu-dixit-city-restriction/index.md)

Case file CASE-015

Cook subscription

### [Kritika Maurya recounts delays to a cook subscription start](/reviews/onboarding-checklist/index.md)

In a complaint-site listing, Maurya says she bought a six-month cook subscription and repeatedly followed up about the agreed start date and time.

[Read this case](/reviews/onboarding-checklist/index.md)

Case file CASE-037

Domestic help

### [Qumonde describes a three-month plan without proper service or refund](/reviews/qumonde-service-and-refund/index.md)

Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.

[Read this case](/reviews/qumonde-service-and-refund/index.md)

Case file CASE-055

Maid service

### [Rahul Batra describes replacement delays after two workers left](/reviews/rahul-batra-replacement-delays/index.md)

Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.

[Read this case](/reviews/rahul-batra-replacement-delays/index.md)

Case file CASE-007

Full-time nanny

### [Nancy Gupta recounts nanny care concerns and a delayed replacement](/reviews/replacement-communication/index.md)

In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.

[Read this case](/reviews/replacement-communication/index.md)

Case file CASE-026

Cook service

### [Sabyasachi Chakraborty describes uncertainty about cook attendance](/reviews/sabyasachi-chakraborty-cook-attendance/index.md)

Chakraborty says Broomees did not know whether his assigned cook would come and was more proactive about selling and renewal than service.

[Read this case](/reviews/sabyasachi-chakraborty-cook-attendance/index.md)

Case file CASE-047

Cook service

### [Sad\_Seaworthiness4162 says no cook arrived after a ₹50 charge](/reviews/sad-seaworthiness4162-cook-charge/index.md)

Sad\_Seaworthiness4162 says they did not receive a cook and that Broomees collected ₹50 without providing service.

[Read this case](/reviews/sad-seaworthiness4162-cook-charge/index.md)

Case file CASE-051

Nanny service

### [Shriraksha Acharya says a promised police verification report did not arrive](/reviews/shriraksha-acharya-verification-report/index.md)

Acharya says they had not received a promised nanny police-verification report after a month of service despite at least ten follow-ups.

[Read this case](/reviews/shriraksha-acharya-verification-report/index.md)

Case file CASE-034

Domestic help

### [Dr. Surabhi Awasthi describes a subscription without a helper or refund](/reviews/surabhi-awasthi-no-helper-refund/index.md)

Awasthi says she was persuaded to subscribe, received no maid or cook and did not receive a refund.

[Read this case](/reviews/surabhi-awasthi-no-helper-refund/index.md)

Case file CASE-059

Maid service

### [Tester4089 describes a confirmed worker no-show and language mismatch](/reviews/tester4089-worker-no-show/index.md)

Tester4089 says a confirmed maid did not arrive, a later worker could not communicate in the requested language, and a promised replacement had not arrived after several days.

Bengaluru[Read this case](/reviews/tester4089-worker-no-show/index.md)

Case file CASE-060

Cook service

### [Yugal Gautam describes 26 different workers and cook-skill concerns](/reviews/yugal-gautam-worker-changes/index.md)

Gautam says 26 maids were sent over six months for a cook service and many could not prepare basic meals or attend consistently.

[Read this case](/reviews/yugal-gautam-worker-changes/index.md)

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## Recent case files

[Browse all cases](/reviews/index.md)

-   [abhimarx describes repeated cook and cleaner performance concerns](/reviews/abhimarx-worker-experience/index.md)
-   [Abhinay Jain describes a police-verification and subscription refund dispute](/reviews/abhinay-jain-verification-refund-dispute/index.md)
-   [Akshay Taneja describes a refund refusal and hard-to-find policy](/reviews/akshay-taneja-refund-policy/index.md)
-   [Anurav Chopra describes a delayed worker search and pending refund](/reviews/anurav-chopra-refund-wait/index.md)
-   [Smitarekha Rai recounts an advance payment without a service start](/reviews/billing-clarity/index.md)
-   [Chirag describes worker-skill concerns and an unfulfilled relocation request](/reviews/chirag-worker-skills-relocation/index.md)

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