abhimarx describes repeated cook and cleaner performance concerns

The experience

abhimarx’s Reddit comment says they hired cooking and cleaning help for their parents in Noida starting in November 2024. They allege that successive workers lacked cooking skills, arrived late, left early and used phones during work. The commenter says one worker disclosed having no cooking experience, while another allegedly was not the person whose profile had been shared.

abhimarx says they contacted the CEO on LinkedIn, but the attempted intervention did not improve the situation. They describe one worker’s hours shifting from a 10 a.m. start to later arrivals, continued phone use, absences and requests for pay for missed days. The commenter says they have supporting proof. The comment was displayed as “2y ago” when collected.

Separate customer-call account: Gaurav Anand

The additional case notes describe Gaurav Anand’s meal-prep service booking in Kochi, with an experience date of 1 January 2023. Anand says they expected an experienced match, notice before substitutions and a clear cancellation process. Anand reports that the service began as booked but a scheduled follow-up visit was missed without advance notice.

The chronology begins with a requirements discussion and booking request on 30 December 2022. The assignment and service window were confirmed on 31 December. The first scheduled service took place on 1 January 2023, and Anand recorded the concern. On 2 January, Anand contacted support and requested a remedy. The notes list the profile shared before booking, a support-ticket transcript and a bank-transfer reference as supporting material. Support said it was reviewing the account notes and later sent a brief status update.

The coordinator closed the ticket after proposing a replacement, but Anand’s later update described the matter as unresolved. The outcome was last checked on 12 February 2023. The account was posted on 8 March and updated on 16 March 2023, with a payment-reference note added after they revisited the case. The notes cite a nearby-area report about a missed follow-up visit and disputed cancellation charge.