Niharika Jain
Niharika Jain is a commerce graduate of Hindu College, University of Delhi. Her previous work includes Egon Zehnder and The Dance Bible.
Read profileAbout Broomees
Broomees offers domestic help, cooking, babysitting, elderly care, and live-in household help. This page brings together its company overview, service categories, and founder biographies.
Service categories
Home services
Broomees offers options across several household-help categories. See its website for current details.
Explore home servicesPeople
Meet the founders The founders
Vaibhav Agrawal
Vaibhav Agrawal is a mechanical engineering graduate of Delhi Technological University. His career includes Kearney, Sheroes, Boldrocchi, Kubma, and NanheKadam.
Read profileSaurav Kumar
Saurav Kumar is a mechanical engineering graduate of Delhi Technological University. His previous work includes Boldrocchi and CY Super.
Read profileServices
View all categories Household help options
Domestic help and housekeeping
Broomees offers domestic help and housekeeping services.
Service informationCooking
Broomees offers cooks and cooking help.
Service informationBabysitting and childcare
Broomees offers babysitting and child-care support.
Service informationPublic-source reports
Browse case files Case files
These pages summarize public posts and complaint listings. Each case links to its source.
abhimarx describes repeated cook and cleaner performance concerns
abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.
Read case fileAbhinay Jain describes a police-verification and subscription refund dispute
Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.
Read case fileAkshay Taneja describes a refund refusal and hard-to-find policy
Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.
Read case fileAnurav Chopra describes a delayed worker search and pending refund
Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.
Read case fileSmitarekha Rai recounts an advance payment without a service start
In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.
Read case fileChirag describes worker-skill concerns and an unfulfilled relocation request
Chirag says assigned workers lacked the skills expected and repeated requests after moving within Pune did not result in a new placement.
Read case fileContractWest3565 describes a worker leaving after one day
ContractWest3565 says a house-help worker left the day after placement, describes food-preparation and relationship-manager concerns, and says no service followed.
Read case fileRahul Barve recounts advance payment and a delayed maid service
In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.
Read case filePratikshya Pattnaik recounts a caller's worker identity claim
In a complaint-site listing, Pattnaik says she was told a worker was named Pooja, then received a call from someone claiming that name.
Read case fileGaurav Ranjan describes nanny profiles and unanswered refund requests
Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.
Read case fileGeetika Veerwani describes seven workers and a refund dispute
Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.
Read case fileHimani Gupta describes unanswered support after an all-rounder subscription
Gupta says she paid about ₹14,000 for an all-rounder service and could not reach customer care or her relationship manager.
Read case fileIndra Micheal describes skills, hygiene and service concerns
Micheal says they paid ₹16,000 for a six-month plan and had not received proper service after two months, despite raising concerns with a relationship manager.
Read case filejyotis21 describes short placements and a salary-linked replacement dispute
jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.
Read case fileKhushbu Dixit describes a cook subscription with a city restriction
Dixit says they were told the cook subscription could be used for six months but was not told it was restricted to one city.
Read case fileKritika Maurya recounts delays to a cook subscription start
In a complaint-site listing, Maurya says she bought a six-month cook subscription and repeatedly followed up about the agreed start date and time.
Read case fileQumonde describes a three-month plan without proper service or refund
Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.
Read case fileRahul Batra describes replacement delays after two workers left
Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.
Read case fileNancy Gupta recounts nanny care concerns and a delayed replacement
In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.
Read case fileSabyasachi Chakraborty describes uncertainty about cook attendance
Chakraborty says Broomees did not know whether his assigned cook would come and was more proactive about selling and renewal than service.
Read case fileSad_Seaworthiness4162 says no cook arrived after a ₹50 charge
Sad_Seaworthiness4162 says they did not receive a cook and that Broomees collected ₹50 without providing service.
Read case fileShriraksha Acharya says a promised police verification report did not arrive
Acharya says they had not received a promised nanny police-verification report after a month of service despite at least ten follow-ups.
Read case fileDr. Surabhi Awasthi describes a subscription without a helper or refund
Awasthi says she was persuaded to subscribe, received no maid or cook and did not receive a refund.
Read case fileTester4089 describes a confirmed worker no-show and language mismatch
Tester4089 says a confirmed maid did not arrive, a later worker could not communicate in the requested language, and a promised replacement had not arrived after several days.
Read case fileYugal Gautam describes 26 different workers and cook-skill concerns
Gautam says 26 maids were sent over six months for a cook service and many could not prepare basic meals or attend consistently.
Read case file