Public accounts · Sources linked
Read accounts posted publicly about Broomees services, with links to each original source and a clear account of the author's experience.
CASE-048 · abhimarx
abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.
Date: From November 2024
abhimarx says cooking and cleaning help for their parents in Noida began in November 2024.
Public-source reports
Each case links to its original public source.
Case file CASE-056
Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.
Read this caseCase file CASE-036
Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.
Read this caseCase file CASE-028
Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.
Read this caseCase file CASE-016
In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.
Read this caseCase file CASE-063
Chirag says assigned workers lacked the skills expected and repeated requests after moving within Pune did not result in a new placement.
Read this caseCase file CASE-045
ContractWest3565 says a house-help worker left the day after placement, describes food-preparation and relationship-manager concerns, and says no service followed.
Read this caseCase file CASE-005
In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.
Read this caseCase file CASE-021
In a complaint-site listing, Pattnaik says she was told a worker was named Pooja, then received a call from someone claiming that name.
Read this caseCase file CASE-025
Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.
Read this caseCase file CASE-049
Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.
Read this caseCase file CASE-053
Gupta says she paid about ₹14,000 for an all-rounder service and could not reach customer care or her relationship manager.
Read this caseCase file CASE-023
Micheal says they paid ₹16,000 for a six-month plan and had not received proper service after two months, despite raising concerns with a relationship manager.
Read this caseCase file CASE-064
jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.
Read this caseCase file CASE-022
Dixit says they were told the cook subscription could be used for six months but was not told it was restricted to one city.
Read this caseCase file CASE-015
In a complaint-site listing, Maurya says she bought a six-month cook subscription and repeatedly followed up about the agreed start date and time.
Read this caseCase file CASE-037
Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.
Read this caseCase file CASE-055
Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.
Read this caseCase file CASE-007
In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.
Read this caseCase file CASE-026
Chakraborty says Broomees did not know whether his assigned cook would come and was more proactive about selling and renewal than service.
Read this caseCase file CASE-047
Sad_Seaworthiness4162 says they did not receive a cook and that Broomees collected ₹50 without providing service.
Read this caseCase file CASE-051
Acharya says they had not received a promised nanny police-verification report after a month of service despite at least ten follow-ups.
Read this caseCase file CASE-034
Awasthi says she was persuaded to subscribe, received no maid or cook and did not receive a refund.
Read this caseCase file CASE-059
Tester4089 says a confirmed maid did not arrive, a later worker could not communicate in the requested language, and a promised replacement had not arrived after several days.
Read this caseCase file CASE-060
Gautam says 26 maids were sent over six months for a cook service and many could not prepare basic meals or attend consistently.
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