Topic collection
Public accounts that mention refund requests or stated refund terms.
12 matching cases.
Case file CASE-056
Jain says local police verification was unavailable in Uttar Pradesh, his ₹8,000 refund was refused, a chargeback was contested, and he later received a ₹14,000 renewal invoice.
Read this caseCase file CASE-036
Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.
Read this caseCase file CASE-028
Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.
Read this caseCase file CASE-016
In a complaint-site listing, Rai says she paid an advance for domestic help, had no worker start by day 12, and was denied a refund.
Read this caseCase file CASE-005
In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.
Read this caseCase file CASE-025
Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.
Read this caseCase file CASE-049
Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.
Read this caseCase file CASE-064
jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.
Read this caseCase file CASE-037
Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.
Read this caseCase file CASE-055
Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.
Read this caseCase file CASE-007
In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.
Read this caseCase file CASE-034
Awasthi says she was persuaded to subscribe, received no maid or cook and did not receive a refund.
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