Case file CASE-048
abhimarx describes repeated cook and cleaner performance concerns
abhimarx says successive workers for their parents arrived late, left early, used phones during work or did not match the shared profile.
Read this caseTopic collection
Communication
Public accounts that mention follow-ups or communication.
Cases about communication
19 matching cases.
Case file CASE-036
Akshay Taneja describes a refund refusal and hard-to-find policy
Taneja says Broomees refused his refund under a policy statement he says was more than 20 clicks into the website and absent from his signed documents.
Read this caseCase file CASE-028
Anurav Chopra describes a delayed worker search and pending refund
Chopra says Broomees had searched for a worker for over a month and that they had waited 15–20 days for a refund after receiving a standard escalation response.
Read this caseCase file CASE-063
Chirag describes worker-skill concerns and an unfulfilled relocation request
Chirag says assigned workers lacked the skills expected and repeated requests after moving within Pune did not result in a new placement.
Read this caseCase file CASE-045
ContractWest3565 describes a worker leaving after one day
ContractWest3565 says a house-help worker left the day after placement, describes food-preparation and relationship-manager concerns, and says no service followed.
Read this caseCase file CASE-005
Rahul Barve recounts advance payment and a delayed maid service
In a LinkedIn post, Barve says he paid ₹9,000 on 31 March and had no maid by 22 April; he describes follow-ups as delayed or ignored.
Read this caseCase file CASE-025
Gaurav Ranjan describes nanny profiles and unanswered refund requests
Ranjan says a three-month plan produced two nanny profiles with no experience and that his requests for selectable profiles and a refund went unanswered.
Read this caseCase file CASE-049
Geetika Veerwani describes seven workers and a refund dispute
Veerwani says seven workers were sent over five weeks, including no-shows, role and profile mismatches, and a kitchen safety incident.
Read this caseCase file CASE-053
Himani Gupta describes unanswered support after an all-rounder subscription
Gupta says she paid about ₹14,000 for an all-rounder service and could not reach customer care or her relationship manager.
Read this caseCase file CASE-023
Indra Micheal describes skills, hygiene and service concerns
Micheal says they paid ₹16,000 for a six-month plan and had not received proper service after two months, despite raising concerns with a relationship manager.
Read this caseCase file CASE-064
jyotis21 describes short placements and a salary-linked replacement dispute
jyotis21 says an annual domestic-help plan cost ₹36,359, placements were brief, and a replacement was withheld pending a worker’s salary payment.
Read this caseCase file CASE-015
Kritika Maurya recounts delays to a cook subscription start
In a complaint-site listing, Maurya says she bought a six-month cook subscription and repeatedly followed up about the agreed start date and time.
Read this caseCase file CASE-037
Qumonde describes a three-month plan without proper service or refund
Qumonde says they paid ₹7,291.22 for three months, received no proper service or refund, and experienced repeated communication and placement problems.
Read this caseCase file CASE-055
Rahul Batra describes replacement delays after two workers left
Batra says two maids quit, a promised replacement had not arrived after five days, and he requested a refund.
Read this caseCase file CASE-007
Nancy Gupta recounts nanny care concerns and a delayed replacement
In her Trustpilot review, Gupta says she paid ₹36,000 for a full-time nanny, found the assigned nanny unsuitable for infant care, and waited 45 days for a promised replacement.
Read this caseCase file CASE-026
Sabyasachi Chakraborty describes uncertainty about cook attendance
Chakraborty says Broomees did not know whether his assigned cook would come and was more proactive about selling and renewal than service.
Read this caseCase file CASE-051
Shriraksha Acharya says a promised police verification report did not arrive
Acharya says they had not received a promised nanny police-verification report after a month of service despite at least ten follow-ups.
Read this caseCase file CASE-059
Tester4089 describes a confirmed worker no-show and language mismatch
Tester4089 says a confirmed maid did not arrive, a later worker could not communicate in the requested language, and a promised replacement had not arrived after several days.
Read this caseCase file CASE-060
Yugal Gautam describes 26 different workers and cook-skill concerns
Gautam says 26 maids were sent over six months for a cook service and many could not prepare basic meals or attend consistently.
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